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Your Rights and Our Rules, Clearly Stated

Everything that governs your p988 account — how your data is handled, what conditions apply to wallet transactions via JazzCash, Easypaisa, and Raast, and how disputes are managed — is set out here.

Account TermsPrivacy and DataPayment ConditionsJurisdiction NoticePolicy Contact
p988 Your Rights and Our Rules, Clearly Stated
HOW WE HANDLE THIS

Data, Security and Account Integrity at p988

We collect only the data necessary to operate your account — your registered contact details, wallet transaction records for JazzCash, Easypaisa, and Raast, and device session data. None of this is sold to third parties. You can request a summary of the data we hold by contacting support with your account ID.

Data Retention

Account and transaction records are kept for the period required under applicable financial compliance rules. You may request deletion of non-mandatory data by raising a ticket through live chat.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to improve the lobby layout. You can adjust cookie preferences from your browser settings at any time.

Account Security

Each login is protected by OTP verification sent to your registered mobile number. Any change to your linked JazzCash or Easypaisa wallet triggers an additional confirmation step.

Who to Contact for Changes

To update your registered details, correct account data, or request policy clarifications, use the Help Centre or email support — both channels are logged and tracked.

POLICY CONTACT PATHS

How to Reach Us on Legal Matters

For questions about your account terms, a data request, or a dispute relating to a wallet transaction, contact us through any of the channels below. When you write in, include your registered account email and the specific clause or transaction reference — this helps us route your query to the right team without back-and-forth.

Email Support Send policy or data queries to our support address. Include your account ID and the specific policy section or transaction date you are asking about.
Live Chat Open the chat widget from your account dashboard for account-level policy questions. This channel handles terms clarifications and wallet dispute references directly.
Account Help Centre The Help Centre inside your account covers common policy queries — data access requests, payment conditions for JazzCash and Easypaisa, and account closure steps.

Legal FAQs: Your Account and Your Rights

These are the questions we hear most often about account terms, data handling, and policy at p988. If yours is not listed here, reach us through live chat with your account reference.

Access depends on local law and is available only in eligible regions where online gaming is permitted. Check your local regulations before opening an account.

We collect your contact details, linked wallet identifiers for JazzCash, Easypaisa, or Raast, and session data. We do not collect more than is needed to operate your account.

Yes. Raise a data access request through the Help Centre or live chat, include your account ID, and our team will compile what we hold and share it with you directly.

Material changes are flagged on your account dashboard before they take effect. Continuing to use the account after that notice is treated as acceptance of the updated terms.

Transaction records linked to JazzCash, Easypaisa, and Raast payments are retained for the period required under applicable financial rules, even after account closure.

Open a dispute ticket through live chat or email support. Include the transaction date, the payment method used, and the amount. We log every case and follow up by the same channel.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.